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Wednesday, August 12, 2009

a small, mysterious bug discovered

We recently discovered that _ (underscores) in Qlubb names throws Microsoft's Internet Explorer's into conniptions.

Microsoft in accordance with IETF (Internet Engineering Task Force) does not support underscores in domain names (i.e. http://qlubb_name.qlubb.com). This explains why some users have reported problems with IE and not with others.

This problem only exists in IE and not with Firefox, Safari, or Chrome. So if your Qlubb has an underscore in its name, please use the non-IE browsers. However, better yet, if possible, change your Qlubb name to include dashes ("-") instead. contact help at qlubb dot com to change that.

We will be changing the code shortly to prevent the inclusion of underscores in Qlubb names going forward.

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